|
|
DIRECT BOOKING PROCEDURE
ROOM CATERGORY:
1. STANDARD - Twin or Queen bed
2. DELUXE - Twin, Triple or Queen bed
3. All room rates are Nett and in Ringgit Malaysia
ROOM RESERVATION:
1. All bookings should be directed to Brookes Terrace by email: reservation@brookesterrace.org or fax: + 6082 427 008.
2. Confirmed room booking is deemed to be accepted by return email/ fax with Confirmation Number from Brookes Terrace.
CHECK IN / CHECK OUT TIME:
1. The check in time is 1400 hours (2.00pm) and check out time is 1200 noon. For late check-out and charges, please check with the receptionist.
PAYMENT TERMS:
1. Full payment is to be made by Cash or Credit Card upon Check-in.
2. For TENTATIVE BOOKING with Brookes Terrace.
- Guest is not guaranteed 100% of the room availability (until SECURED BOOKING payment is made). It will be based on first-come-first-serve-basis.
3. For SECURED BOOKING, pre-payment is required by Credit Card or Bank-in
- Credit Card (guest to provide Credit Card number upon received of the Confirmation Number)
- Bank-in (guest will be informed of Account Number and Bank Name upon received of the Confirmation Number)
CANCELLATION / NO SHOW:
1. Any cancellation made less than 72 hours prior to arrival or no show is subjected to 1 night room charge. Please refer back to the Reservation Procedures.
2. Cancellation and amendment of the bookings shall be sent to: reservation@brookesterrace.org
3. The deposit is non-refundable. However, there may be a partial refund depending on the situation and agreement with Brookes Terrrace.
4. Please note that the cancellation policy may differ from one place to another and also depends on the seasonal period.
5. We always try our best to help our valued customers out on every occasion.
DISCLAIMER:
1. www.brookesterrace.org and its other Websites linked to us are only providing the information of Brookes Terrrace and other tourist related information.
2. Our website is designed to provide you with our service in a secure and convenient manner. We do not and will not distribute your personal information to any third parties.
3. www.brookesterrace. org reserves the right to amend, revise, supplement, suspend or discontinue the special offer at anytime at its sole discretion and without prior notice.
4. Changes in market conditions or circumstances may occur after the issue date which may make information displayed on this website no longer accurate or no longer reflect the current position.
5. www.brookesterrace.org at its best tries to provide exact information at all time. We, hereby expressly disclaim any representation, warranty or undertaking in relation to the accuracy, completeness, quality or adequacy of any contents of Brookes Terrace details and published information. We will not be responsible for any loss resulting from your relying on any information provided.
Enter MessageEnter Message |
ONLINE RESERVATION:
For your info, we are still in the progress to have an online pay system up and running soon. Coming to you soon! |
